Legal
Privacy Policy
Last updated 1 Jun 2024
This policy explains what personal information Manomas collects, how it is used, and the choices you have.
1. Information we collect
Account information such as your name, email, phone number, and city when you register.
Family profile details such as household size, dietary needs, and preferences that you choose to share.
Provider profile details such as experience, certifications, references, and photos submitted for verification.
Booking and messaging content exchanged through the platform to arrange cooking services.
2. How we use your information
To operate the membership marketplace, including matching families with relevant providers and enabling booking requests.
To verify provider identity, certifications, and references before approving a profile.
To communicate with you about your account, membership, and bookings.
3. What we don't do
Manomas does not sell your personal information to third parties.
Manomas does not process or store payment details for cooking services, since those payments are arranged directly between families and providers.
4. Sharing of information
Profile information you choose to make public (such as a provider profile) is visible to other members of Manomas.
Information may be shared with service providers who help us operate the platform, such as hosting and verification support, under confidentiality obligations.
5. Data retention
We retain account and booking information for as long as your account is active, and for a reasonable period afterward to meet legal and operational needs.
6. Your choices
You can review and update your profile information at any time from your dashboard.
You may request deletion of your account, subject to any records we are required to retain for legal or safety reasons.
7. Contact
If you have questions about this policy or how your information is handled, please reach out through your account support options.
